In case you have used the old web shop, follow these instructions when using the web shop for the first time.

Step 1: Click the ‘Recover Your Password Here’ link and enter your email address on the ‘PASSWORD RECOVERY’ page.

Step 2: Click the reset-link you’ve received to your email.

Step 3: Create yourself a new password.

Step 4: Login to the new web shop.

Step 5: Start shopping!

You should receive the reset-link immediately; kindly check your trash mail in case there is delay. Your original user id and password are no longer valid.

In case of any problems kindly contact: solutions@mastermark.fi

In case you have problems signing in to your account via Internet Explorer, please try using another browser or delete the cookie files. Some users may experience problems when logging in with Internet Explorer.